1. User Information
NORCAUCHO, S.A., as the owner of the website norcaucho.com, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), informs users that personal data provided through forms, emails or browsing will be processed under the principles of transparency, purpose limitation and data minimization.
2. Data Controller
- Company Name: Norcaucho, S.A.
- NIF: [Enter company NIF]
- Registered Office: [Enter physical address in Navarre]
- Contact email: info@norcaucho.com
- Activity: Design and manufacture of technical rubber parts and elastomeric components.
3. Purpose of the treatment
We process the personal data of our users for the following purposes:
- Inquiry Management: Responding to information requests submitted through our contact forms.
- Business relationship: Manage the provision of industrial services, orders and quotes related to our rubber products.
- Sending communications: Sending technical or commercial information about our elastomeric solutions, provided there is prior consent or a contractual relationship.
- Sustainability and Quality: Sending satisfaction surveys related to our ISO certifications.
4. Legitimation
The legal basis for processing your data is:
- The consent of the interested party: For consultations and subscriptions.
- The execution of a contract or pre-contractual measures: For the management of industrial orders and budgets.
- Legitimate interest: To ensure the security of the website and informative communications with customers.
5. Storage period
The data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine any potential liabilities that may arise from said purpose and the processing of the data. The regulations governing archives and documentation in force in the commercial sector will apply.
6. Data Communication
Data will not be transferred to third parties, except where legally required or in cases necessary for the provision of the service (for example, logistics companies for the transport of goods or entities of the Ar-Tex Group if necessary for the technical management of an international project).
7. User Rights
The user has the right to:
- Access: Knowing what data we are processing.
- Rectification: To modify inaccurate data.
- Erasure (Right to be forgotten): Request the deletion of your data.
- Limitation and Opposition: Request that the processing be limited or refuse to be processed for specific purposes.
- Portability: Receiving your data in a structured format.
You can exercise these rights by sending a written communication along with a copy of your ID to: [Enter contact email] or to our postal address. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
NORCAUCHO ha implementado todas las medidas técnicas y organizativas necesarias para garantizar la seguridad e integridad de los datos de carácter personal que trate, así como para evitar su pérdida, alteración y/o acceso por parte de terceros no autorizados.
